Frequently Asked
Questions
Questions
What should I bring with my pet?
1) You must fax or bring us your pet's current vaccination record,
including proof of Bordetella (canine cough) vaccination. Bordetella
vaccination is required to stay with us! Bordetella vaccine usually isn't
a part of your pet's yearly vaccinations. If you're not sure your pet has
received it, ask your vet. Too, the Bordetalla vaccine will be need to
be done at least seven days before your pet's check-in date. If your
pets' vaccines have expired, or will expire within seven days of
check-in, please call us for more information. For the safety and health
of all our guests, NO pet will be allowed to check in without proof of
being current on all vaccinations.
2) Completed Pet Information and Owner Information pages. You can
print it from the web site and complete it before coming in. If you need
to complete it here, please allow additional time during check-in.
3) Any medication your pet needs. Please have medication clearly
labeled with instructions.
How much time is needed for check-in and check-out?
When checking in, please allow at least 15 minutes to give us time to
verify vaccination records and to look over the completed guest
information form for special instructions for your pet's stay. At this time
we briefly examine your pet for obvious health problems, e.g., fleas
and ticks. This also allows your pet and us time to get to know one
another.
When checking out, please allow at least 15 minutes for time to settle
the bill, and to allow us to gather all the belongings your pet had at the
lodge. At this time your pet will be briefly checked again for any health
problems that may have occurred during their stay. This also gives us
time to say good-bye until we see them again.
How old does my puppy need to be?
Puppies are welcome to board! In fact, we recommend that folks with
young pups bring them here as an excellent exercise in their
socialization - The most important aspect of puppy training. But,
because puppies' immune system isn't fully developed, it's in their best
interest that they not board until they've had their final set of puppy
shots at about 16 weeks of age.
Do you provide beds?
Yes! We provide soft fleece beds for all boarders.
Can we bring our pet's bed from home?
Yes, although beds are provided, you may bring a bed from home,
providing it is small enough to fit in a regular size washing machine.
Make sure they are clearly marked with your name or your pet's name.
Can we bring toys from home?
Absolutely, but please limit it to no more than two toys. Your pet may
feel more comfortable with a toy from home, but make sure it's not your
pet's favorite toy. We will protect your pet's possessions with Tina's
very life, but strange things do happen.
Oh, and please, no rawhide chews of any kind. Dogs can choke on
them.
Can we bring our pet's food from home?
Yes, and we encourage you to do this, because changing foods
sometimes causes tummy upsets. However, we serve Canidae dog
and Felidae cat food, the best pet food on the planet. But if you are
bringing your pet's food from home, please bring only the amount
needed for your pet's stay. There needs to be a measured amount for
each meal in individual plastic bags.
Do we need to bring our pet's food bowl?
No, please don't. We provide stainless steel bowls for all pets that we
can sanitize easily.
I have more than one pet. Can they stay together?
Yes! As long as they get along, they may share the same run.
Will our pet play with other pets?
No! Due to safety issues and not knowing how the pets will react to
other guests. You can purchase playtime for your pet, and if you'd like,
you can request that they be able to play with one or more of our
playful, personal pets.
If my pet seems lonely, will you show it some extra attention?
You can bet on it. Tina and I are very involved in Greyhound rescue
and we are extremely experienced in making a pet feel loved and
comfortable with their new home.
Is Beechwood Trails Pet Lodge heated and air conditioned?
Yes, absolutely! Your pet will stay very comfortable all year long.
Can we come visit the Lodge before our pets stays with you?
Absolutely! We encourage you to bring your pet by anytime you like
during normal office hours. We will likely be busy, but you are welcome
to visit and let your pet get accustomed to our place, and even spend a
little time in the valley area or walking a few trails. You'll be allowed to
tour the entire facility, trying our best to not disturb and upset our
guests, but your pet will not be allowed to be in any areas with our
guests without proof of their vaccinations.
Being an indoor kennel, what if my dog won't relieve itself in its
run or suite?
That shouldn't be a problem. Your dog will be taken out three times
per day to outdoor runs or exercise pens, plus, if you've arranged for
them to have playtime or a nature trail walk, they will have plenty of
opportunity to use the bathroom (I refuse to say "go potty") outside.
What if my pet gets sick?
This rarely ever happens, but in the event your pet doesn't feel well, we
will try to contact your vet. If your pet needs to be taken to the vet for
treatment, and your vet isn't in the Douglasville area, they will be taken
to one of our vets. If it's after hours, they will be taken to the nearest
emergency vet.
Can I call to check on my pet?
You certainly may! We'll be glad to give you an update, and if you like,
we'll even take the telephone to your pet and let you talk directly to
them. We love to see pet owners who care about their dogs and cats
enough to check on them.
What if my pet doesn't want to come home?
Don't laugh! It could happen! Beechwood Trails Pet Lodge will be
very much like our home. You may think I'm kidding, but life at our
house is pretty much nonstop fun and laughter. We love pets so much,
your pets will enjoy themselves; they won't be able to help it.
1) You must fax or bring us your pet's current vaccination record,
including proof of Bordetella (canine cough) vaccination. Bordetella
vaccination is required to stay with us! Bordetella vaccine usually isn't
a part of your pet's yearly vaccinations. If you're not sure your pet has
received it, ask your vet. Too, the Bordetalla vaccine will be need to
be done at least seven days before your pet's check-in date. If your
pets' vaccines have expired, or will expire within seven days of
check-in, please call us for more information. For the safety and health
of all our guests, NO pet will be allowed to check in without proof of
being current on all vaccinations.
2) Completed Pet Information and Owner Information pages. You can
print it from the web site and complete it before coming in. If you need
to complete it here, please allow additional time during check-in.
3) Any medication your pet needs. Please have medication clearly
labeled with instructions.
How much time is needed for check-in and check-out?
When checking in, please allow at least 15 minutes to give us time to
verify vaccination records and to look over the completed guest
information form for special instructions for your pet's stay. At this time
we briefly examine your pet for obvious health problems, e.g., fleas
and ticks. This also allows your pet and us time to get to know one
another.
When checking out, please allow at least 15 minutes for time to settle
the bill, and to allow us to gather all the belongings your pet had at the
lodge. At this time your pet will be briefly checked again for any health
problems that may have occurred during their stay. This also gives us
time to say good-bye until we see them again.
How old does my puppy need to be?
Puppies are welcome to board! In fact, we recommend that folks with
young pups bring them here as an excellent exercise in their
socialization - The most important aspect of puppy training. But,
because puppies' immune system isn't fully developed, it's in their best
interest that they not board until they've had their final set of puppy
shots at about 16 weeks of age.
Do you provide beds?
Yes! We provide soft fleece beds for all boarders.
Can we bring our pet's bed from home?
Yes, although beds are provided, you may bring a bed from home,
providing it is small enough to fit in a regular size washing machine.
Make sure they are clearly marked with your name or your pet's name.
Can we bring toys from home?
Absolutely, but please limit it to no more than two toys. Your pet may
feel more comfortable with a toy from home, but make sure it's not your
pet's favorite toy. We will protect your pet's possessions with Tina's
very life, but strange things do happen.
Oh, and please, no rawhide chews of any kind. Dogs can choke on
them.
Can we bring our pet's food from home?
Yes, and we encourage you to do this, because changing foods
sometimes causes tummy upsets. However, we serve Canidae dog
and Felidae cat food, the best pet food on the planet. But if you are
bringing your pet's food from home, please bring only the amount
needed for your pet's stay. There needs to be a measured amount for
each meal in individual plastic bags.
Do we need to bring our pet's food bowl?
No, please don't. We provide stainless steel bowls for all pets that we
can sanitize easily.
I have more than one pet. Can they stay together?
Yes! As long as they get along, they may share the same run.
Will our pet play with other pets?
No! Due to safety issues and not knowing how the pets will react to
other guests. You can purchase playtime for your pet, and if you'd like,
you can request that they be able to play with one or more of our
playful, personal pets.
If my pet seems lonely, will you show it some extra attention?
You can bet on it. Tina and I are very involved in Greyhound rescue
and we are extremely experienced in making a pet feel loved and
comfortable with their new home.
Is Beechwood Trails Pet Lodge heated and air conditioned?
Yes, absolutely! Your pet will stay very comfortable all year long.
Can we come visit the Lodge before our pets stays with you?
Absolutely! We encourage you to bring your pet by anytime you like
during normal office hours. We will likely be busy, but you are welcome
to visit and let your pet get accustomed to our place, and even spend a
little time in the valley area or walking a few trails. You'll be allowed to
tour the entire facility, trying our best to not disturb and upset our
guests, but your pet will not be allowed to be in any areas with our
guests without proof of their vaccinations.
Being an indoor kennel, what if my dog won't relieve itself in its
run or suite?
That shouldn't be a problem. Your dog will be taken out three times
per day to outdoor runs or exercise pens, plus, if you've arranged for
them to have playtime or a nature trail walk, they will have plenty of
opportunity to use the bathroom (I refuse to say "go potty") outside.
What if my pet gets sick?
This rarely ever happens, but in the event your pet doesn't feel well, we
will try to contact your vet. If your pet needs to be taken to the vet for
treatment, and your vet isn't in the Douglasville area, they will be taken
to one of our vets. If it's after hours, they will be taken to the nearest
emergency vet.
Can I call to check on my pet?
You certainly may! We'll be glad to give you an update, and if you like,
we'll even take the telephone to your pet and let you talk directly to
them. We love to see pet owners who care about their dogs and cats
enough to check on them.
What if my pet doesn't want to come home?
Don't laugh! It could happen! Beechwood Trails Pet Lodge will be
very much like our home. You may think I'm kidding, but life at our
house is pretty much nonstop fun and laughter. We love pets so much,
your pets will enjoy themselves; they won't be able to help it.
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